Privacy Policy

Last updated: April 4, 2026

AETERNO Life is a health signal monitoring platform — not a medical device. All outputs represent signals and statistical anomalies for informational purposes only. Nothing in this application constitutes medical diagnosis, treatment, or clinical advice.

1. Introduction

AETERNO Group ("we", "us", or "our"), headquartered in Zug, Switzerland, operates the AETERNO Life mobile application and web platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using AETERNO Life, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We may collect the following categories of information:

Account Information: Name, email address, and password when you register.
Health & Biometric Data: Data you voluntarily input, including blood panel results, biometric readings, and health signals submitted through the app.
Device Information: Device type, operating system, unique device identifiers, and mobile network information.
Usage Data: Information on how you interact with the Service, including features accessed and time spent.
Camera & Sensor Data: If you use thermal or biometric scanning features, data is processed locally on your device and is not transmitted without your explicit consent.

3. How We Use Your Information

To provide, operate, and maintain the AETERNO Life Service.
To generate health signal reports and anomaly detections.
To improve, personalize, and expand our Service.
To communicate with you about updates, security alerts, and support.
To comply with legal obligations under EU GDPR and applicable law.

4. Data Storage & Security

Your data is stored on secure servers located within the European Union, in compliance with EU GDPR requirements. We implement industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit.

We do not sell, trade, or rent your personal health data to third parties. Health and biometric data is never shared with advertisers.

5. GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights under GDPR:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your personal data ("right to be forgotten").
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing of your personal data.
Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.

To exercise any of these rights, contact us at: [email protected]

6. Data Retention

We retain your personal data only for as long as necessary to provide the Service or as required by law. You may request deletion of your account and associated data at any time via the app settings or by contacting us directly.

7. Third-Party Services

AETERNO Life may use the following third-party services:

Supabase: Secure database infrastructure (EU servers).
Resend: Transactional email delivery.
Anthropic Claude API: AI-powered health signal analysis (data processed per Anthropic's privacy policy).
Google Cloud Storage: Secure file storage (Frankfurt, EU).

These services are bound by their own privacy policies and data processing agreements compliant with GDPR.

8. Children's Privacy

AETERNO Life is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

9. Medical Disclaimer

AETERNO Life provides health signal monitoring for informational purposes only. The Service does not provide medical diagnosis, treatment recommendations, or clinical advice. Always consult a qualified healthcare professional for medical decisions. AETERNO Life is CE-mark pending and developed in alignment with EU MDR and EU AI Act frameworks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page and, where appropriate, sending you an email notification.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

AETERNO Group AG
Zug, Switzerland
Email: [email protec